EMS Dispatcher: Life-Saving Call Triage & Dispatch

County Emergency Communications; Hooper (NE); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Hooper, NE is seeking Emergency Medical Dispatchers to handle incoming urgent medical calls, collect essential details, and coordinate response priorities. You will follow approved dispatch protocols and provide instructions to responders while maintaining patient confidentiality.

The role may require CPR certification and related coursework; EMT or paramedic credentials are not universally required and will depend on the vacancy’s specific qualifications and

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

County Emergency Communications in Hooper, NE is seeking Emergency Medical Dispatchers to handle incoming urgent medical calls, collect essential details, and coordinate response priorities. You will follow approved dispatch protocols and provide instructions to responders while maintaining patient confidentiality.

The role may require CPR certification and related coursework; EMT or paramedic credentials are not universally required and will depend on the vacancy’s specific qualifications and