Emergency Medical Dispatcher - Life-Saving Call Center

Emergency Telecommunicator Services; Alliance (NE); On-site; USD 42,000 - 56,000; Full time

Job summary

Emergency Telecommunicator Services in Alliance, Nebraska is seeking an Emergency Medical Dispatcher. You will handle urgent calls, verify location and details, and determine priorities using established protocols.

A high school diploma or equivalent is commonly required; CPR and dispatcher certification may be needed. Training opportunities and flexible shifts may apply; overtime and weekend coverage possible.

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required.
• Dispatcher certification or sponsorship for training may be required.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through approved medical dispatch system.
• Dispatch ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Calm under pressure

Communication

Multitasking

Education

High school diploma

Job description

Emergency Telecommunicator Services in Alliance, Nebraska is seeking an Emergency Medical Dispatcher. You will handle urgent calls, verify location and details, and determine priorities using established protocols.

A high school diploma or equivalent is commonly required; CPR and dispatcher certification may be needed. Training opportunities and flexible shifts may apply; overtime and weekend coverage possible.