Life-Saving EMS Dispatcher & Coordination

County Emergency Communications; Marshall (MN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance

Job summary

County Emergency Communications in Marshall, MN seeks Emergency Medical Dispatchers to manage urgent medical calls, gather critical data, and coordinate ambulance resources. You will apply approved protocols, determine response priorities, and relay information to responders while maintaining accuracy and patient confidentiality.

The role involves extended console work, shift work, and potential overtime to ensure continuous EMS coverage.

Qualifications

• High school diploma or GED required; some vacancies may sponsor training.
• CPR certification and additional coursework may be required; EMT/paramedic credentials not universally required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Communication skills

Multitasking

Education

High school diploma or GED

Emergency Medical Dispatcher certification

Job description

County Emergency Communications in Marshall, MN seeks Emergency Medical Dispatchers to manage urgent medical calls, gather critical data, and coordinate ambulance resources. You will apply approved protocols, determine response priorities, and relay information to responders while maintaining accuracy and patient confidentiality.

The role involves extended console work, shift work, and potential overtime to ensure continuous EMS coverage.