EMS Dispatcher: 24/7 Life-Saving Console Operator

County Emergency Communications; Le Center (MN); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Le Center, MN seeks Emergency Medical Dispatchers to gather patient information, establish priorities, and coordinate ambulance resources. Duties include receiving calls, confirming locations, and providing protocol-based instructions.

A high school diploma or GED and CPR training may be required; EMT or paramedic credentials are not universal. Overtime and rotating/overnight shifts may apply depending on the vacancy.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or GED

Job description

County Emergency Communications in Le Center, MN seeks Emergency Medical Dispatchers to gather patient information, establish priorities, and coordinate ambulance resources. Duties include receiving calls, confirming locations, and providing protocol-based instructions.

A high school diploma or GED and CPR training may be required; EMT or paramedic credentials are not universal. Overtime and rotating/overnight shifts may apply depending on the vacancy.