24/7 Emergency Medical Dispatcher - Critical Care Coordination

County Emergency Communications; Milroy (MN); On-site; USD 42,000 - 60,000; Full time

Job summary

County Emergency Communications in Milroy, MN seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and assign ambulance resources. Dispatchers follow approved protocols and provide pre-arrival instructions while maintaining patient confidentiality.

This role may require overtime and shift work in a continuously operating environment. Qualified applicants commonly hold a high school diploma or equivalent, with CPR certification and possible sponsored training.

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High School Diploma

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications in Milroy, MN seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and assign ambulance resources. Dispatchers follow approved protocols and provide pre-arrival instructions while maintaining patient confidentiality.

This role may require overtime and shift work in a continuously operating environment. Qualified applicants commonly hold a high school diploma or equivalent, with CPR certification and possible sponsored training.