Emergency Medical Dispatcher: Critical-Call Coordination

County Emergency Communications; Wabasha (MN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Wabasha, MN seeks Emergency Medical Dispatchers to join a team coordinating urgent medical responses. Responsibilities include receiving calls, confirming locations, and guiding responders with protocol-based instructions based on established dispatch protocols.

Positions may require CPR certification and sponsor training. Strong attention to detail and the ability to work extended console shifts are essential in this critical public-safety role.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; refer to vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relate patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification (preferred)

Job description

County Emergency Communications in Wabasha, MN seeks Emergency Medical Dispatchers to join a team coordinating urgent medical responses. Responsibilities include receiving calls, confirming locations, and guiding responders with protocol-based instructions based on established dispatch protocols.

Positions may require CPR certification and sponsor training. Strong attention to detail and the ability to work extended console shifts are essential in this critical public-safety role.