EMS Dispatch Specialist: Life-Saving Coordination

County Emergency Communications; Winthrop (MN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Winthrop, MN is seeking Emergency Medical Dispatchers to support urgent medical responses. You will gather information, set priorities, and coordinate resources according to approved dispatch protocols.

The role may require CPR certification and could require EMS dispatcher credentials before appointment. Extended console work, shift work, and adherence to strict procedures are typical in this position.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• Emergency Medical Dispatcher certification may be required before appointment depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

County Emergency Communications in Winthrop, MN is seeking Emergency Medical Dispatchers to support urgent medical responses. You will gather information, set priorities, and coordinate resources according to approved dispatch protocols.

The role may require CPR certification and could require EMS dispatcher credentials before appointment. Extended console work, shift work, and adherence to strict procedures are typical in this position.