Life-Saving EMS Dispatcher (24/7 Console Center)

County Emergency Communications; Wannaska (MN); On-site; USD 42,000 - 65,000; Full time

Job summary

County Emergency Communications in Wannaska, MN seeks Emergency Medical Dispatchers to receive and coordinate urgent medical calls. The role involves gathering patient and incident details, confirming locations, and establishing response priorities according to approved protocols.

Responsibilities include dispatching ambulance resources, providing protocol-based instructions, relaying information to responders, and documenting call processing while participating in quality reviews.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

County Emergency Communications in Wannaska, MN seeks Emergency Medical Dispatchers to receive and coordinate urgent medical calls. The role involves gathering patient and incident details, confirming locations, and establishing response priorities according to approved protocols.

Responsibilities include dispatching ambulance resources, providing protocol-based instructions, relaying information to responders, and documenting call processing while participating in quality reviews.