Life-Saving EMS Dispatcher: 24/7 Critical Care Coordination

911 Emergency Communications; Elkville (IL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Elkville, IL seeks Emergency Medical Dispatchers to handle urgent calls, gather patient data, and coordinate response priorities using approved protocols. Responsibilities include confirming location, caller details, triaging urgency, guiding responders, documenting calls, and supporting continuous operations with possible overnight shifts and overtime.

Qualifications commonly require a high school diploma or GED; CPR certification may be required or sponsored.

Qualifications

• Minimum education typically includes a high school diploma or equivalent.
• CPR certification may be required or sponsored for training.
• EMD certification is requested or may be required depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority using the dispatched protocol.
• Dispatch or coordinate ambulance resources when assigned.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Communication

Priority assessment

Coordination

Education

High school diploma or GED

Emergency Medical Dispatcher certification

Job description

911 Emergency Communications in Elkville, IL seeks Emergency Medical Dispatchers to handle urgent calls, gather patient data, and coordinate response priorities using approved protocols. Responsibilities include confirming location, caller details, triaging urgency, guiding responders, documenting calls, and supporting continuous operations with possible overnight shifts and overtime.

Qualifications commonly require a high school diploma or GED; CPR certification may be required or sponsored.