Life-Saving EMS Dispatcher — 24/7 Console Ops & Training

Emergency Telecommunicator Services; Illinois; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Lafox, IL is seeking Emergency Medical Dispatchers to gather patient information, establish priorities, and coordinate emergency resources using approved protocols.

The role may involve overnight shifts and overtime; a high school diploma or equivalent is commonly required, CPR certification may be required, and sponsors may provide training or certifications as part of employment.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.
• Employer may sponsor training or require certification before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Lafox, IL is seeking Emergency Medical Dispatchers to gather patient information, establish priorities, and coordinate emergency resources using approved protocols.

The role may involve overnight shifts and overtime; a high school diploma or equivalent is commonly required, CPR certification may be required, and sponsors may provide training or certifications as part of employment.