Life-Saving EMS Dispatcher - 24/7 Critical Calls

Emergency Telecommunicator Services; Crown (PA); On-site; USD 40,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

Emergency Telecommunicator Services in Crown, PA seeks Emergency Medical Dispatchers to handle urgent medical requests. You will receive calls, confirm locations, gather information, determine priorities, and coordinate ambulance resources according to approved protocols.

Applicants typically need a high school diploma; EMS dispatcher certification may be required, and CPR or related coursework may also be required. Training or sponsorship may be available depending on the vacancy.

Qualifications

• High school diploma or equivalent is commonly required.
• EMS Dispatcher certification may be required before appointment or training may be sponsored.
• CPR certification may be required; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification (may be required)

CPR certification may be required

Job description

Emergency Telecommunicator Services in Crown, PA seeks Emergency Medical Dispatchers to handle urgent medical requests. You will receive calls, confirm locations, gather information, determine priorities, and coordinate ambulance resources according to approved protocols.

Applicants typically need a high school diploma; EMS dispatcher certification may be required, and CPR or related coursework may also be required. Training or sponsorship may be available depending on the vacancy.