Emergency Medical Dispatcher — 24/7 Critical Call Center

County Emergency Communications; Penfield (PA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Earlington, PA seeks an Emergency Medical Dispatcher to handle urgent medical calls, confirm locations and access, and determine response priorities. You will follow approved protocols and coordinate with responders to ensure patient safety.

Responsibilities include documenting calls, relaying scene information, and providing protocol-based instructions. Training and certifications such as CPR may be required; EMT/paramedic credentials are not universally

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Job description

County Emergency Communications in Earlington, PA seeks an Emergency Medical Dispatcher to handle urgent medical calls, confirm locations and access, and determine response priorities. You will follow approved protocols and coordinate with responders to ensure patient safety.

Responsibilities include documenting calls, relaying scene information, and providing protocol-based instructions. Training and certifications such as CPR may be required; EMT/paramedic credentials are not universally