Life-Saving 911 Dispatcher — Calm, Multitask Communicator

911 Emergency Communications; Wellston (OH); Presencial; USD 38.000 - 58.000; Tempo integral

Benefícios oferecidos por esta vaga

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Shift differentials

Overtime compensation

Resumo da vaga

911 Emergency Communications in Wellston, Ohio seeks skilled emergency dispatchers to connect callers with responders, gather critical information, and coordinate police, fire, or medical resources per agency procedures.

The role requires calm communication, attention to detail, and the ability to manage multiple systems while handling potentially distressing calls; positions may involve overnight shifts, weekends, holidays, and overtime.

Qualificações

• A high school diploma or GED is commonly required.
• Some agencies recruit entry-level applicants; others require experience or certifications.
• Accurate typing, active listening, clear speech, basic computer skills, and organizing information under pressure are useful.

Responsabilidades

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into CAD systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and update responders as circumstances change.

Conhecimentos

Active listening

Accurate typing

Clear speech

Basic computer proficiency

Organizational skills

Formação

High school diploma or GED

Ferramentas

Computer-aided dispatch (CAD)

Windows environment

Descrição da vaga

911 Emergency Communications in Wellston, Ohio seeks skilled emergency dispatchers to connect callers with responders, gather critical information, and coordinate police, fire, or medical resources per agency procedures.

The role requires calm communication, attention to detail, and the ability to manage multiple systems while handling potentially distressing calls; positions may involve overnight shifts, weekends, holidays, and overtime.