911 Emergency Dispatcher - Save Lives Under Pressure

County Emergency Communications; Wellston (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional training

Job summary

County Emergency Communications in Wellston, MI, seeks 911 Emergency Dispatchers to connect callers with police, fire, or medical responders. You may receive emergency or nonemergency calls, verify locations, and coordinate rapid responses while managing multiple communication systems.

The role requires calm communication, precise documentation, and the ability to work under pressure. Training and testing vary by agency, with potential overnight or rotating shifts in a 24/7 operation.

Qualifications

• High school diploma or equivalent commonly required.
• Typing accuracy, active listening, and clear speech are essential.
• Basic computer proficiency and ability to organize information under pressure.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using agency procedures.
• Enter incident information into CAD systems.
• Dispatch appropriate responders when needed.
• Monitor radio traffic and relay updates to responders.
• Provide caller instructions within training limits.
• Maintain accurate records and confidentiality.

Skills

Typing

Active listening

Clear speech

Multitasking

Basic computer

Education

High School Diploma

Tools

CAD software

Job description

County Emergency Communications in Wellston, MI, seeks 911 Emergency Dispatchers to connect callers with police, fire, or medical responders. You may receive emergency or nonemergency calls, verify locations, and coordinate rapid responses while managing multiple communication systems.

The role requires calm communication, precise documentation, and the ability to work under pressure. Training and testing vary by agency, with potential overnight or rotating shifts in a 24/7 operation.