Life-Saving 911 Call Taker | Start Your Dispatcher Career

National Public Safety Careers; Olton (TX); On-site; USD 32,000 - 48,000; Full time

Job summary

National Public Safety Careers in Olton, TX is seeking 911 Call Takers who speak with callers, confirm locations, and document information to coordinate emergency responses. The position may require rotating shifts, nights, weekends, holidays, and overtime.

A high school diploma or recognized equivalent is commonly required; dispatch experience is helpful but not always necessary. Successful candidates will complete call-taking training and obtain applicable certifications within the required

Qualifications

• Employer commonly requires a high school diploma or recognized equivalent.
• Previous customer service, telephone support, or public safety experience may be helpful.
• Some vacancies accept applicants without dispatch experience.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller's callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide authorized pre-arrival instructions only within training and certification.

Skills

Active listening

Typing speed

Verbal communication

Education

High school diploma or equivalent

Job description

National Public Safety Careers in Olton, TX is seeking 911 Call Takers who speak with callers, confirm locations, and document information to coordinate emergency responses. The position may require rotating shifts, nights, weekends, holidays, and overtime.

A high school diploma or recognized equivalent is commonly required; dispatch experience is helpful but not always necessary. Successful candidates will complete call-taking training and obtain applicable certifications within the required