Life Events Operations Leader

U.S. Bank; Town of Brookfield (WI); On-site; USD 71,000 - 84,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Short-term and long-term disability

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking an experienced operations leader to manage and coordinate day-to-day activities across assigned areas, ensuring quality service and efficient processes.

The role involves supervising staff across levels, aligning with corporate policies, and supporting system implementations from an operations perspective. Candidates should have a bachelor's degree (or equivalent) and 3–5 years in operations, with strong organizational, project management and banking operations knowledge.

Qualifications

• Bachelor's degree or equivalent work experience
• 3–5 years of operations-related experience
• Familiarity with banking operations and human resources

Responsibilities

• Manages and coordinates operational activities for assigned areas/regions.
• Ensures quality service and effective operations support for internal and external customers.
• Participates in review and recommendation of operational systems and procedures affecting assigned units, coordinating system conversions from an operations perspective.

Skills

Operations knowledge

Project management

Customer relations

Interpersonal skills

Multitasking

Banking operations

Education

Bachelor's degree or equivalent experience

Job description

U.S. Bank is seeking an experienced operations leader to manage and coordinate day-to-day activities across assigned areas, ensuring quality service and efficient processes.

The role involves supervising staff across levels, aligning with corporate policies, and supporting system implementations from an operations perspective. Candidates should have a bachelor's degree (or equivalent) and 3–5 years in operations, with strong organizational, project management and banking operations knowledge.