Licensing & Records Coordinator — Hybrid

Staffing Solutions Organization LLC (SSO); Augusta (ME); Hybrid; USD 31,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with discretionary match

Paid time off

Paid holidays

Flexible spending accounts (FSA)

Job summary

Staffing Solutions Organization LLC (SSO) is seeking an Office Support Professional for the Licensing & Certification Unit. This full-time role offers a hybrid work arrangement with partial remote flexibility, performing licensing applications processing, records management, and provider support.

The ideal candidate brings strong organization, customer service, and data-entry skills, with the ability to handle multiple priorities in a fast-paced environment.

Qualifications

• High School Diploma or equivalent with five (5) years of relevant admin/clerical experience.
• Associate Degree with 1–3 years of relevant experience or an equivalent five-year combination.
• Experience with licensing, regulatory, or public-sector environments is a plus.

Responsibilities

• Process licensing applications, forms, and supporting documentation.
• Perform accurate data entry, scanning, indexing, filing, and records management.
• Generate, prepare, and distribute correspondence in a timely and professional manner.
• Maintain organized electronic and physical records per procedures.
• Monitor workflows and track application status to ensure timely processing.
• Provide customer service and guidance to providers navigating licensing steps.

Skills

Organizational skills

Time management

Customer service

Communication

Data entry

Records management

Problem solving

Independent yet collaborative

Education

High School Diploma or equivalent

Associate Degree

Five years related experience

Tools

Microsoft Excel

Microsoft Word

Microsoft Access

Outlook

Job description

Staffing Solutions Organization LLC (SSO) is seeking an Office Support Professional for the Licensing & Certification Unit. This full-time role offers a hybrid work arrangement with partial remote flexibility, performing licensing applications processing, records management, and provider support.

The ideal candidate brings strong organization, customer service, and data-entry skills, with the ability to handle multiple priorities in a fast-paced environment.