Licensing Program Supervisor

maine; Augusta (ME); On-site; USD 27,000 - 38,000; Full time

Job summary

The Department of Professional and Financial Regulation (and Boards) in Augusta, ME is seeking a licensing administrator to manage the intake and processing of applications for certification, licensure, and related documentation. The role involves extensive data entry, verification, and communication with applicants and agencies to ensure accurate licensing records.

This position requires meticulous data management, knowledge of licensing laws, FOIA requirements, and strong written

Qualifications

• Knowledge of laws, rules, regulations, policies, and procedures.
• Knowledge of FOIA requirements.
• Ability to write clearly and effectively.

Responsibilities

• Receive and compile applications for certification or licensure received through the online portal or other delivery method (USPS, UPS, FedEx, etc.).
• Follow up with applicants to assist in the completion of applications.
• Significant amount of data entry and verification of data in the licensing database.
• Responsible to maintain the licensing database with precision.
• Meticulously complete licensure verification requests from the National Council or others requesting verification or status of licensure.
• Responsible for accuracy of data transmitted to the National Council database.
• Compile and review applications for certification and licensure prior to final approval by Executive Director or the Board.
• Prepare certificates and licenses with accuracy for signature by Executive Director and Board Chair.
• Communicate by telephone and in writing to explain licensing process, laws, and rules, to various entities.
• Respond to inquiries to instruct, guide, and advise licensure applicants, engineering firms, attorneys, municipal officials, and/or others in policy, procedure, statute, and regulations to ensure compliance with established law.
• Generate and review daily financial reports.
• Retrieve, verify, and consolidate credit card transaction data.
• Process checks received and bank deposits.
• Review and approve invoices for submission for payment.
• Monitor office supply inventory and order when necessary
• Draft form letters, instructions, applications, and correspondence to respond to inquiries and provide information to licensees.
• Compiles statistical licensing data as requested.
• Entry of enforcement data into national enforcement database.

Job description

The Department of Professional and Financial Regulation (and Boards) in Augusta, ME is seeking a licensing administrator to manage the intake and processing of applications for certification, licensure, and related documentation. The role involves extensive data entry, verification, and communication with applicants and agencies to ensure accurate licensing records.

This position requires meticulous data management, knowledge of licensing laws, FOIA requirements, and strong written