Supervisor Of Licensing

maine; Augusta (ME); On-site; USD 27,000 - 38,000; Full time

Job summary

The Department of Professional and Financial Regulation (and Boards) in Augusta, ME is seeking a licensing administrator to manage the intake and processing of applications for certification, licensure, and related documentation. The role involves extensive data entry, verification, and communication with applicants and agencies to ensure accurate licensing records.

This position requires meticulous data management, knowledge of licensing laws, FOIA requirements, and strong written

Qualifications

• Knowledge of laws, rules, regulations, policies, and procedures.
• Knowledge of FOIA requirements.
• Ability to write clearly and effectively.

Responsibilities

• Receive and compile applications for certification or licensure received through the online portal or other delivery method (USPS, UPS, FedEx, etc.).
• Follow up with applicants to assist in the completion of applications.
• Significant amount of data entry and verification of data in the licensing database.
• Responsible to maintain the licensing database with precision.
• Meticulously complete licensure verification requests from the National Council or others requesting verification or status of licensure.
• Responsible for accuracy of data transmitted to the National Council database.
• Compile and review applications for certification and licensure prior to final approval by Executive Director or the Board.
• Prepare certificates and licenses with accuracy for signature by Executive Director and Board Chair.
• Communicate by telephone and in writing to explain licensing process, laws, and rules, to various entities.
• Respond to inquiries to instruct, guide, and advise licensure applicants, engineering firms, attorneys, municipal officials, and/or others in policy, procedure, statute, and regulations to ensure compliance with established law.
• Generate and review daily financial reports.
• Retrieve, verify, and consolidate credit card transaction data.
• Process checks received and bank deposits.
• Review and approve invoices for submission for payment.
• Monitor office supply inventory and order when necessary
• Draft form letters, instructions, applications, and correspondence to respond to inquiries and provide information to licensees.
• Compiles statistical licensing data as requested.
• Entry of enforcement data into national enforcement database.

Job description

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State's career page and indicate on the application that they have previously worked for the State.

Department of Professional and Financial Regulation (and Boards)

Job Class Code: 9317

Grade: 18 (Supervisory)

Salary: $19.95 - $27.77/Hour

Location: Augusta, ME

Opening Date : September 18, 2026

Closing Date: October 4, 2026

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

Representative responsibilities

• Receive and compile applications for certification or licensure received through the online portal or other delivery method (USPS, UPS, FedEx, etc.).
• Follow up with applicants to assist in the completion of applications.
• Significant amount of data entry and verification of data in the licensing database.
• Responsible to maintain the licensing database with precision.
• Meticulously complete licensure verification requests from the National Council or others requesting verification or status of licensure.
• Responsible for accuracy of data transmitted to the National Council database.
• Compile and review applications for certification and licensure prior to final approval by Executive Director or the Board.
• Prepare certificates and licenses with accuracy for signature by Executive Director and Board Chair.
• Communicate by telephone and in writing to explain licensing process, laws, and rules, to various entities.
• Respond to inquiries to instruct, guide, and advise licensure applicants, engineering firms, attorneys, municipal officials, and/or others in policy, procedure, statute, and regulations to ensure compliance with established law.
• Generate and review daily financial reports.
• Retrieve, verify, and consolidate credit card transaction data.
• Process checks received and bank deposits.
• Review and approve invoices for submission for payment.
• Monitor office supply inventory and order when necessary
• Draft form letters, instructions, applications, and correspondence to respond to inquiries and provide information to licensees.
• Compiles statistical licensing data as requested.
• Entry of enforcement data into national enforcement database.

Knowledge required

• Knowledge of applicable and related laws, rules, regulations, policies, and procedures.
• Knowledge of office management principles, practices, and techniques.
• Knowledge of statutory record-keeping requirements.
• Knowledge of FOIA requirements.
• Knowledge of leadership methods and practices.
• Knowledge of training methods, practices, and techniques.
• Knowledge of computer systems and support functions.
• Knowledge of standardized office automation products and technology.
• Knowledge of troubleshooting and problem resolution techniques.
• Knowledge of creative problem-solving.
• Knowledge of spelling and grammar rules and effective written communication.

Abilities needed

• Ability to establish and maintain effective working relationships.
• Ability to interact with a diverse population including licensees, applicants, engineering employers, state and municipal employees, university faculty, and other individuals.
• Ability to verbally communicate clearly and effectively.
• Ability to write clearly and effectively.
• Ability to interpret, apply, and explain statutory requirements, rules, and regulations.
• Ability to prioritize tasks and carry them to completion.
• Ability to plan, assign and direct activities and to evaluate the success of initiatives.
• Ability to prepare and conduct training programs.
• Ability to operate a personal computer and routine software programs such as Microsoft Office products Word, Excel, PowerPoint, and Adobe Acrobat Pro DC.
• Ability to use program-related computer software as trained.
• Ability to prepare accurate reports of office receipts, inventory, and activities.

Additional responsibilities

• Support the Executive Director as needed to: Meet the agency mission to protect the public.
• Prepare for periodic board meetings by creating agendas, compiling meeting materials, and posting agenda and board meeting minutes online.
• Prepare and compile biennial budgets and work programs as required to assist in the budget process.
• Respond to FOIA requests.
• Assure the agency is complying with Maine recordkeeping laws.
• Assist with ongoing project to digitize paper application files.
• Audit and track licensee Professional Development Hours.
• Update website for Board of Licensure for Professional Engineers.
• Write and distribute memos and guidelines for procedure manuals to advise others of changes in laws and procedures.
• Write and distribute periodic newsletter to notify or remind licensees and others of existing or changes to board policy, rules, statute, national committee policy, licensure require