Licensing Operations Specialist

Wolters Kluwer; City of White Plains (NY); Presencial; USD 35.000 - 59.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental

Vision Plans

401(k)

Tuition Assistance Plan

Descripción de la vacante

Wolters Kluwer in White Plains, NY, is seeking a Customer Service Operations Associate (Filing Manager) to prepare and file licensing applications and renewals for diverse clients. You will work with CSA-Account Managers to ensure timely fulfillment and effective problem resolution within a collaborative team environment.

Qualifications include a Bachelor's degree and 1–2 years of data entry or licensing experience. The role offers a comprehensive benefits package and a competitive salary range.

Formación

• Bachelor's degree or equivalent experience required.
• 1-2 years of data entry or licensing experience preferred.

Responsabilidades

• Prepare and file standard, advanced and specialized applications and renewals across varied clients.
• Submit 50–100 applications per week depending on filing complexity.
• Collaborate with CSA-Account Managers to ensure timely fulfillment of filing orders.
• Document changes to the filing process in our internal database and coordinate with onboarding/research teams.

Conocimientos

Interpersonal skills

Attention to detail

Time management

Data entry

Educación

Bachelor's degree

Herramientas

Microsoft Office

Adobe PDF

Descripción del empleo

Wolters Kluwer in White Plains, NY, is seeking a Customer Service Operations Associate (Filing Manager) to prepare and file licensing applications and renewals for diverse clients. You will work with CSA-Account Managers to ensure timely fulfillment and effective problem resolution within a collaborative team environment.

Qualifications include a Bachelor's degree and 1–2 years of data entry or licensing experience. The role offers a comprehensive benefits package and a competitive salary range.