Licensing & Compliance Specialist (Remote after Training)

State of Arizona; Phoenix (AZ); On-site; USD 44,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Vacation plus 10 paid holidays

Retirement plan

Sick leave

Dental insurance

Job summary

The State of Arizona in Phoenix seeks a Licensing Specialist to manage the day-to-day operations of the agency's licensing department, ensuring applications meet statutory requirements and timelines are met. The role may allow remote work after training and offers a comprehensive benefits package.

Responsibilities include reviewing files, processing licenses and renewals, examining examinations, responding to inquiries, and updating the Thentia database, all while interpreting applicable

Qualifications

• Knowledge of spreadsheets, data handling and record-keeping.
• Professional interaction with the public and clear communication.
• Understanding of statutes and rules related to licensing.
• Problem resolution techniques and customer service.
• Strong computer skills including typing and emailing.

Responsibilities

• Review administrator and manager application files for administrative completeness, write deficiency letters, process licenses upon completion.
• Proctor the state jurisprudence examination, oversee test security, handle examination completion duties i.e. testing score and responses.
• Respond to telephone and e-mail inquiries regarding licensing and other Board operation questions.
• Process license and certificate renewals and update Thentia database.
• Interpret statutes, rules, and policies and apply them to licensing.
• Begin application investigation process and open complaints.
• Data entry and other clerical duties, mail correspondence.
• Other duties as assigned as related to the position.

Job description

The State of Arizona in Phoenix seeks a Licensing Specialist to manage the day-to-day operations of the agency's licensing department, ensuring applications meet statutory requirements and timelines are met. The role may allow remote work after training and offers a comprehensive benefits package.

Responsibilities include reviewing files, processing licenses and renewals, examining examinations, responding to inquiries, and updating the Thentia database, all while interpreting applicable