LICENSING SPECIALIST

State of Arizona; Phoenix (AZ); On-site; USD 44,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Vacation plus 10 paid holidays

Retirement plan

Sick leave

Dental insurance

Job summary

The State of Arizona in Phoenix seeks a Licensing Specialist to manage the day-to-day operations of the agency's licensing department, ensuring applications meet statutory requirements and timelines are met. The role may allow remote work after training and offers a comprehensive benefits package.

Responsibilities include reviewing files, processing licenses and renewals, examining examinations, responding to inquiries, and updating the Thentia database, all while interpreting applicable

Qualifications

• Knowledge of spreadsheets, data handling and record-keeping.
• Professional interaction with the public and clear communication.
• Understanding of statutes and rules related to licensing.
• Problem resolution techniques and customer service.
• Strong computer skills including typing and emailing.

Responsibilities

• Review administrator and manager application files for administrative completeness, write deficiency letters, process licenses upon completion.
• Proctor the state jurisprudence examination, oversee test security, handle examination completion duties i.e. testing score and responses.
• Respond to telephone and e-mail inquiries regarding licensing and other Board operation questions.
• Process license and certificate renewals and update Thentia database.
• Interpret statutes, rules, and policies and apply them to licensing.
• Begin application investigation process and open complaints.
• Data entry and other clerical duties, mail correspondence.
• Other duties as assigned as related to the position.

Job description

BOARD OF RESPIRATORY CARE EXAMINERS

The Board of Respiratory Care Examiners licenses and regulates respiratory care practitioners. The practice of respiratory care includes respiratory rehabilitation therapy, inhalation therapy and oxygen therapy. The practice also includes administrating pharmacological, diagnostic and therapeutic agents necessary to implement a treatment, disease prevention, pulmonary rehabilitative or diagnostic regimen prescribed by a physician.

The Board oversees regulation and licensure of applicants, approves training programs for therapists and technicians, and is authorized to deny, revoke or suspend a license, investigate misconduct, conduct hearings and take disciplinary action as needed.

LICENSING SPECIALIST

This position may have the ability to work remotely after successfully completing training.

Office Location:

1740 West Adams Street

Phoenix, Arizona 85007

Posting Details:

Annual Salary: $48,880

Grade: 20

This position will close on November 22nd, 2026

Job Summary:

The purpose of this position is to manage the day to day operations of the agency's licensing department which includes making sure all applications are reviewed and the applicants meet the statutory requirements for their specific license and all time-frames are met.

Job Duties:

• Review administrator and manager application files for administrative completeness, write deficiency letter, process licenses upon completion
• Procter the state jurisprudence examination, oversee test security, handle examination completion duties i.e. testing score and responses
• Respond to telephone and e-mail inquiries regarding licensing and other Board operation questions
• Process license and certificate renewals and update Thentia database
• Interpret statutes, rules, and policies and apply them to licensing
• Begin application investigation process and open complaints
• Data entry and other clerical duties, mail correspondence
• Other duties as assigned as related to the position

Knowledge, Skills & Abilities (KSAs):

Knowledge:

• Knowledge, skills and ability to create and maintain spreadsheets, Google Docs, update records in Thentia database
• Knowledge and ability to interact with the public in a professional manor
• A thorough understanding of statutes and rules related to the Board
• Problem resolution techniques
• Customer service techniques

Skills:

• Possess skills to operate a personal computer which includes typing, scanning, e-mailing, printing
• Maintain effective working relationships with staff and outside agencies
• Excellent oral, written and interpersonal communications
• Develop systems to make the work flow efficient
• Resolve complex applicantproblems

Ability:

• Ability to review and analyze applications and determine completeness based on statutes and rules
• Ability to draft complex correspondence in an understandable format
• Ability to operate general office equipment

Selective Preference(s):

• Level 1 Fingerprint Card

Pre-Employment Requirements:

Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records and must complete any driver training (see Arizona Administrative Code R2-10-207.12)

Possession of and ability to retain a current, valid state-issued driver’s license appropriate to the assignment. If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

Benefits:

The State of Arizona offers a comprehensive benefits package to include:

• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
• Life insurance and long-term disability insurance
• Vacation plus 10 paid holidays per year
• Health and dental insurance
• Retirement plan
• Sick leave

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page.

Retirement:

• Positions in this classification participate in the Arizona State Retirement System (ASRS)
• Note that enrollment eligibility will become effective after 27 weeks of employment

Contact Us:

If you have any questions, please feel free to contact Paige Horton at [e-mail] for assistance