Senior Customer Service & Compliance Manager (Remote AZ)

State of Arizona; United States; Hybrid; USD 71,377 - 87,238; Full time

Benefits offered by this job

Health and dental insurance

Retirement plan

Paid parental leave

Vacation with paid holidays

Job summary

The State of Arizona is seeking a Customer Service Manager Senior to lead driver licensing efforts. In this role, you will work closely with management and front-line staff, ensuring compliance with state and federal regulations while developing necessary training materials.

The ideal candidate will possess strong skills in project management, public speaking, and legislation interpretation. This position offers a salary of $79,308.94 and the potential for remote work within Arizona.

Qualifications

• Experience working in a regulatory field related to driver licensing.
• Ability to analyze findings and make recommendations.
• Skills in negotiating and developing complex agreements.

Responsibilities

• Manage driver licensing activities and departmental policy.
• Coordinate efforts across organizational lines.
• Develop training materials for employees.

Skills

Project management

Public speaking

Statute interpretation

Budgeting

Google Workspace

Education

Three or more years of specialized experience

Job description

The State of Arizona is seeking a Customer Service Manager Senior to lead driver licensing efforts. In this role, you will work closely with management and front-line staff, ensuring compliance with state and federal regulations while developing necessary training materials.

The ideal candidate will possess strong skills in project management, public speaking, and legislation interpretation. This position offers a salary of $79,308.94 and the potential for remote work within Arizona.