Licensing & Compliance Coordinator — Hybrid

Wolters Kluwer; Waltham (MA); Hybrid; USD 41,000 - 69,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

FSA/HSA

Tuition assistance

Paid parental leave

Vacation and sick time

Job summary

Wolters Kluwer is hiring a Customer Service Coordinator to manage licensing, registrations and compliance for clients in the United States. The role focuses on accurate filings, proactive client communication, and regulatory guidance in a hybrid office setting.

You’ll handle state payroll and sales tax registrations, nonprofit filings, and licensing renewals while coordinating with government agencies and internal teams to ensure timely, compliant outcomes.

Qualifications

• Experience with licensing, registrations and compliance filings.
• Ability to manage multiple projects and client inquiries simultaneously.
• Strong written and verbal communication across channels.

Responsibilities

• Serve as the primary client contact for licensing and compliance matters.
• Process and track state, county and municipal license applications.
• Handle payroll tax, sales tax registrations and nonprofit filings.
• Maintain accurate filing records and deadlines; coordinate with agencies.

Skills

Exceptional communication

Customer service

Licensing knowledge

Regulatory compliance

Project management

Attention to detail

Multitasking

Client relationships

Job description

Wolters Kluwer is hiring a Customer Service Coordinator to manage licensing, registrations and compliance for clients in the United States. The role focuses on accurate filings, proactive client communication, and regulatory guidance in a hybrid office setting.

You’ll handle state payroll and sales tax registrations, nonprofit filings, and licensing renewals while coordinating with government agencies and internal teams to ensure timely, compliant outcomes.