Licensed Spa Coordinator — Luxury Wellness Lead

SmartRecruiters, Inc.; San Francisco (CA); On-site; USD 41,000 - 52,000; Full time

Benefits offered by this job

Competitive salary & commission

Complimentary Club membership

Discounts on products and services

Job summary

Equinox in San Francisco, CA is seeking a Licensed Spa Coordinator to lead guest services, spa operations, and team development. The role requires a California Massage Therapy license, strong customer service, and the ability to manage in a fast-paced luxury environment.

You will greet guests, orient them to spa facilities, and explain treatments while coaching staff and driving revenue through service and retail promotions.

Qualifications

• Must possess a valid California Massage Therapy license.
• Excellent customer service and communication skills.
• Friendly, outgoing personality with a passion for helping guests.
• Ability to be efficient and productive in a fast-paced environment.
• Basic math and money handling skills.
• Proficient computer skills and teamwork.

Responsibilities

• Greet guests and orient them to spa facilities to ensure a memorable experience.
• Provide detailed descriptions of spa offerings and answer questions.
• Interviewing, hiring and coaching staff members.
• Oversee daily spa operations including inventory and budget monitoring.
• Promote spa services, treatments, and retail to drive revenue.
• Maintain a clean, safe spa environment and respond to guest concerns.

Skills

Customer service

Communication

Team player

Fast-paced environment

Education

California Massage Therapy license

Tools

POS system

Job description

Equinox in San Francisco, CA is seeking a Licensed Spa Coordinator to lead guest services, spa operations, and team development. The role requires a California Massage Therapy license, strong customer service, and the ability to manage in a fast-paced luxury environment.

You will greet guests, orient them to spa facilities, and explain treatments while coaching staff and driving revenue through service and retail promotions.