Lead Massage Therapist & Spa Team Leader

Equinox; New York (NY); On-site; USD 28,000 - 66,000; Full time

Benefits offered by this job

Complimentary club membership

Personal training access

Pilates access

Spa and shop discounts

Job summary

Equinox in New York City is seeking a Lead Massage Therapist to ensure a memorable experience for members and clients. You will greet guests, orient them to spa facilities, and provide services. The role includes hiring/coaching staff, marketing outreach, and daily operations management.

The ideal candidate holds a valid NY Massage Therapy License, demonstrates leadership, excels in service, and thrives in a fast-paced environment. Benefits include competitive salaries and club perks.

Qualifications

• Must possess a valid NY Massage Therapy License.
• Management or leadership experience.
• Excellent customer service skills.
• Friendly and outgoing personality.
• Efficient in a fast-paced environment.
• Basic math and money handling skills.
• Excellent communication and listening skills.
• Must be a team player.

Responsibilities

• Interview, hire and coach staff members.
• Outreach marketing for the spa.
• Manage daily operations including inventory, client relationships and budgets.
• Perform up to 20 treatments per week.
• Provide orientation tour, explaining spa amenities and answering questions.
• Describe treatments, packages, services, hours of operation.
• Actively promote the spa, treatments and promotions.
• Handle guests' questions professionally and courteously.
• Maintain a safe, clean spa environment.

Skills

Customer service

Leadership

Communication

Team player

Money handling

Math

Computer skills

Education

New York Massage Therapy License

Job description

Equinox in New York City is seeking a Lead Massage Therapist to ensure a memorable experience for members and clients. You will greet guests, orient them to spa facilities, and provide services. The role includes hiring/coaching staff, marketing outreach, and daily operations management.

The ideal candidate holds a valid NY Massage Therapy License, demonstrates leadership, excels in service, and thrives in a fast-paced environment. Benefits include competitive salaries and club perks.