Spa Director, NYC — Elevate Luxury Wellness & Guest Experience

Equinox; New York (NY); On-site; USD 56,000 - 76,000; Full time

Benefits offered by this job

Competitive pay

Benefits

Club membership

Commission opportunities

Job summary

Equinox in New York City seeks a Spa Manager to lead one of our flagship locations, delivering exceptional guest experiences and driving operational excellence.

You will manage spa staff, coach teams, and guide service and retail revenue goals while collaborating with holistic health professionals to create exclusive treatments that revive from the inside out. This role rewards leadership, hands-on impact, and a commitment to luxury wellness.

Qualifications

• Customer service experience required.
• Experience in spa/retail or salon management.
• 1-2 years spa experience preferred.
• Massage or esthetics licensure is a plus.

Responsibilities

• Hire and train Spa Desk staff.
• Schedule desk staff.
• Coach and develop the team.
• Meet service revenue goals.
• Meet retail revenue goals.
• Direct client outreach and engagement.

Skills

Customer service

Management experience

Spa experience

Massage/Esthetics license

Job description

Equinox in New York City seeks a Spa Manager to lead one of our flagship locations, delivering exceptional guest experiences and driving operational excellence.

You will manage spa staff, coach teams, and guide service and retail revenue goals while collaborating with holistic health professionals to create exclusive treatments that revive from the inside out. This role rewards leadership, hands-on impact, and a commitment to luxury wellness.