Licensed Spa Coordinator, Westlake Village

Equinox; Thousand Oaks (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Complimentary Club membership

Personal Training/Pilates/Spa access

Industry leading commissions and club-

Job summary

Equinox in Westlake Village is seeking a Licensed Spa Coordinator to manage front-desk and spa operations, greet guests, orient them to spa facilities and provide personalized service. The role supports staff hiring, outreach marketing, inventory control, and daily budgeting while ensuring a premium guest experience in a fast-paced luxury club setting.

The candidate must hold a California Massage Therapy or Esthetics License, be customer-focused, and capable of thriving in a dynamic team

Qualifications

• Enthusiasm and excellent customer service skills required.
• Must possess a valid California Massage Therapy or Esthetics License.
• Able to be efficient and productive in a fast-paced environment.

Responsibilities

• Interview, hire and coach spa staff.
• Lead outreach marketing for the spa.
• Manage daily operations, inventory, goals and budgets.
• Provide spa orientation tours and answer guest questions.
• Describe spa treatments, packages, services, hours of operation.
• Promote spa services, sessions and retail options.
• Address guest questions professionally and courteously.
• Maintain a safe, clean, and well-organized spa environment.

Skills

Customer service

Communication

Teamwork

Cash handling

Education

CA Massage Therapy or Esthetics License

Job description

Licensed Spa Coordinator, Westlake Village

• Full-time

WHO WE ARE

Equinox is a category of one, setting the global standard for luxury health, wellness, and hospitality. Our spaces are intentionally elevated, our standards uncompromising, and our expectations high. We attract people who take pride in excellence, care deeply about quality, and want to be part of something that feels different the moment you walk through the door.

We are builders, operators, and innovators who believe great environments and meaningful human connection change lives. Diversity, belonging, and ownership aren't slogans here, they're how we work. At Equinox, colleagues don't just support the business; they shape the future of wellness. Because for us, it's not fitness. It's life.

WHAT WE DO

We create premium, immersive experiences where performance, hospitality, design, and human connection converge—and every detail matters. This is not a traditional fitness environment. It is a place where high standards, accountability, and pride in craft define the work.

Fueled by an entrepreneurial mindset, we trust our people with real responsibility and real impact. Growth is earned through action, learning is hands-on, and careers are built by those who want to operate at the highest level. At Equinox, we don't just offer opportunities—we offer long-term pathways for people who want to do meaningful work in an environment that expects more and delivers more.

We are looking for an energetic, creative, and enthusiastic Licensed Spa Coordinator to join the Equinox team! This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization.

The Licensed Spa Coordinator is responsible to help ensure a memorable experience for our Spa guests. This includes greeting guests as they enter the facilities, orientating guests to the spa facilities, and providing personal guest service.

Job responsibilities include but are not limited to the following:

• Interviewing, hiring and coaching staff members
• Outreach marketing for the spa
• Manage daily operations including inventory and monitoring of daily goals and budgets
• Provide orientation tour, explaining spa amenities offered and answering guests' questions
• Provide detailed descriptions of spa treatments, packages, services, facility features, and hours of operation
• Actively promote the spa, treatments, services, sessions and retail, as well as programming promotions
• Handle guests' questions and concerns professionally and courteously
• Maintain a safe, clean, and well-organized spa environment through consistent monitoring of the locker/facility area

The successful candidate must have the following experience, skills, and education:

• Enthusiasm and possession of excellent customer service skills
• Must possess a valid California Massage Therapy or Esthetics License
• Must enjoy working with people with a friendly and outgoing personality
• Able to be efficient and productive in a fast-paced environment
• Basic math and money handling skills
• Excellent communication, listening, and computer skills
• Must be a team player

All duties and requirements stated are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the staff occupying this position. Staff members may be required to perform other job-related duties by their supervisor.

Pay Transparency: $44.00 per session, $20.00/hr (non session work), ability to earn bonus pay.

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

• We offer competitive salary, benefits, and industry leading commission opportunities for club employees
• Complimentary Club membership
• Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

NOTE: This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.