Licensed Optician Team Lead — Elevate Eyewear Experience

Certification TOGAF; Farmington (CT); On-site; USD 52,000 - 70,000; Full time

Job summary

LensCrafters is seeking a Licensed Team Lead to deliver exceptional customer service, lead the optical team, and manage lab processes. You will assist customers with selections, ensure product knowledge, and support store success.

This role requires a state opticianry license and strong retail experience. Responsibilities include edging, mounting, and adjusting eyewear, as well as maintaining lab tools and safety.

Qualifications

• HS diploma/GED.
• Current and valid state Opticianry license.
• Strong optical & retail experience.
• Strong communication and interpersonal skills.
• Edging & mounting experience.
• Leadership and training experience.

Responsibilities

• Provide unsurpassed customer service and assist customers with selections.
• Lead team and support sales associates.
• Perform edging, mounting, and adjusting eyewear.
• Oversee basic lab operations and safety.

Skills

Optical knowledge

Customer service

Leadership

Communication

Retail experience

Math skills

Education

HS diploma/GED

Tools

Cash register

Job description

LensCrafters is seeking a Licensed Team Lead to deliver exceptional customer service, lead the optical team, and manage lab processes. You will assist customers with selections, ensure product knowledge, and support store success.

This role requires a state opticianry license and strong retail experience. Responsibilities include edging, mounting, and adjusting eyewear, as well as maintaining lab tools and safety.