Licensed Optician: Precision Eyewear Specialist

Certification TOGAF; Richmond (VA); On-site; USD 33,062 - 46,838; Full time

Benefits offered by this job

Competitive bonus and/or commission

Employee discounts

Health care

Retirement savings

Paid time off

Job summary

LensCrafters in Richmond, VA is seeking a Licensed Optician to deliver exceptional customer service and expertly fit eyewear to meet customer needs.

You will take and record measurements, dispense optical products, use a tablet for prescriptions, and maintain store appearance while supporting team KPIs. The role offers a competitive pay range, benefits, and opportunities for professional growth.

Qualifications

• High school graduate or equivalent.
• State licensure.
• Experience dispensing optical products.
• Strong customer service skills: communicator, listener and team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Screening and selling skills, including use of an iPad/tablet.
• Familiarity with POS systems, computers and calculators.
• Open to new technology and change.

Responsibilities

• Welcome all customers and set expectations.
• Custom fit glasses and precisely place prescriptions in lenses.
• Lead by demonstrating optical acumen.
• Take and record measurements, adjust and fit eyewear with attention to detail.
• Assist the team with complex product needs and prescriptions.
• Use technology accurately and efficiently under time pressure.
• Proactively identify root causes of issues and drive solutions.
• Multi‑task, prioritize and manage time with competing priorities.
• Strive to achieve exceptional results on brand KPIs and competencies.
• Maintain store appearance and cleanliness.
• Report safety opportunities and demonstrate safe work practices.
• Demonstrate resourcefulness, self‑motivation, and a desire for continual learning.
• Adhere to company policies and procedures, including discounts, promotions and inventory management.

Skills

Customer service

Communication

Teamwork

Attention to detail

Math skills

Education

High school diploma or equivalent

State licensure

Tools

POS systems

iPad/tablet

Calculator

Job description

LensCrafters in Richmond, VA is seeking a Licensed Optician to deliver exceptional customer service and expertly fit eyewear to meet customer needs.

You will take and record measurements, dispense optical products, use a tablet for prescriptions, and maintain store appearance while supporting team KPIs. The role offers a competitive pay range, benefits, and opportunities for professional growth.