Licensed Optician - Precision Eyewear & Customer Care

LensCrafters

Peachtree Corners (GA)

On-site

USD 42,000 - 64,000

Full time

6 days ago

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Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

LensCrafters is seeking a Licensed Optician to deliver exceptional service and precisely crafted eyewear. You will greet customers, measure and fit prescriptions, and use technology to ensure accurate eyewear that meets expectations.

Ideal candidates bring optical dispensing experience, strong math and fashion awareness, and a track record of superb customer service. This full-time role supports store KPIs and offers comprehensive benefits.

Qualifications

High School graduate or equivalent.
State Licensure.
Optical dispensing experience.
Strong customer service skills: communicator, listener & team builder.
Knowledge of current store merchandise.
Strong basic math skills.
Awareness of current fashion trends.
Selling skills – ability to use & carry an iPAD/tablet.
Familiarity with POS, computers & calculators.
Embrace new technology & change.

Responsibilities

Welcome all customers, set expectations with customers.
Custom fit glasses & precisely place prescription in lenses.
Acts as a leader in optical acumen.
Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs.
Assists team with complex product needs & prescriptions.
Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools.
Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven.
Ability to multi-task, prioritize & manage time with competing priorities.
Strive to achieve exceptional results on Brand KPIs & competencies.
Take pride in store appearance, help to keep store clean, attractive & organized.
Inform management of safety opportunities; demonstrates safe work practices.
Resourceful, self-motivated with a desire for continual learning, improvement & results.
Adhere to company policies & procedure, including discounts, promotions & inventory management.