Licensed Optician: Precision Eyewear & Service

LensCrafters; Cambridge (MA); On-site; USD 34,000 - 54,000; Full time

Job summary

LensCrafters is seeking a Licensed Optician to deliver LensCrafters’ brand value through exceptional service and high-quality eyewear. You will custom fit glasses, record measurements, and ensure prescriptions are accurately placed in lenses while maintaining excellent customer care.

The role emphasizes optical expertise, strong communication, and the ability to multitask in a fast-paced retail environment. Full-time position with a focus on quality care for patients and customers.

Qualifications

• Must hold a state optician license or be eligible for licensure.
• Experience in optical dispensing and eyewear fittings.
• Strong customer service and communication skills.
• Familiarity with POS systems and eyewear products.

Responsibilities

• Welcome customers and set expectations for service.
• Custom fit glasses and place prescriptions in lenses.
• Lead in optical knowledge and customer care.
• Take and record measurements; adjust eyewear with precision.
• Assist team with complex product needs and prescriptions.
• Utilize technology and tools efficiently under time pressure.
• Maintain brand standards and strive for KPI targets.
• Keep store organized, clean and presentable.

Skills

Customer service

Communication

Team building

Sales skills

Attention to detail

Adaptability

Math skills

Store merchandise knowledge

Multitasking

Education

High School diploma or equivalent

State Licensure

Tools

POS systems

iPad/tablet

Job description

LensCrafters is seeking a Licensed Optician to deliver LensCrafters’ brand value through exceptional service and high-quality eyewear. You will custom fit glasses, record measurements, and ensure prescriptions are accurately placed in lenses while maintaining excellent customer care.

The role emphasizes optical expertise, strong communication, and the ability to multitask in a fast-paced retail environment. Full-time position with a focus on quality care for patients and customers.