Licensed Optician: Precision Eyewear & Service

LensCrafters; Richmond (VA); On-site; USD 30,000 - 47,000; Full time

Job summary

LensCrafters in the Richmond area seeks a Licensed Optician to deliver legendary customer service and expertly fit eyewear. You will help customers find the right frames, ensure precise lens prescriptions, and uphold LensCrafters’ high optical standards.

In this full-time role, you will use iPad technology, take measurements, and collaborate with a team to meet store KPIs. We value reliability, ongoing learning, and a passion for vision care.

Qualifications

• High School diploma or equivalent.
• State licensure required.
• Optical dispensing experience preferred.
• Strong customer service and effective communication.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills using iPad/tablet.
• Familiarity with POS, computers & calculators.
• Willingness to learn new technology.

Responsibilities

• Welcome customers and set expectations.
• Custom fit glasses and place prescriptions in lenses.
• Lead in optical knowledge and service.
• Take and record measurements, adjust eyewear precisely.
• Assist team with complex product needs.
• Use technology accurately under time pressure and maintain product knowledge.
• Proactively resolve issues and exceed customer expectations.
• Multitask and manage time with competing priorities.
• Help achieve brand KPIs and competencies.
• Keep store appearance clean, attractive, organized.
• Inform management of safety opportunities; practice safe work.
• Be resourceful, proactive, and eager to learn and improve.
• Adhere to company policies including discounts, promotions, inventory.

Skills

Customer service

Communication

Team leadership

Sales skills

Fashion awareness

Tech savviness

Education

High School diploma or equivalent

State Licensure

Tools

iPad / Tablet

POS systems

Calculators

Computers

Job description

LensCrafters in the Richmond area seeks a Licensed Optician to deliver legendary customer service and expertly fit eyewear. You will help customers find the right frames, ensure precise lens prescriptions, and uphold LensCrafters’ high optical standards.

In this full-time role, you will use iPad technology, take measurements, and collaborate with a team to meet store KPIs. We value reliability, ongoing learning, and a passion for vision care.