Licensed Optician — Precision Eyewear Fitting & Service

Warby Parker; Milford (CT); On-site; USD 41,000 - 58,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

401(k) Retirement plan

Parental leave

Job summary

Warby Parker is seeking skilled Opticians to join our in-house optical team, helping people see with confidence. You will become an expert in our glasses, take measurements, adjust frames, and ensure our eyewear meets exacting standards while delivering outstanding customer service.

If you’re licensed or ABO-certified, personable, and detail-oriented, you’ll thrive in a fast-paced environment and grow with our supportive team committed to vision care accessibility.

Qualifications

• A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states).
• Passionate about the eyewear and retail industries.
• A clear, effective, and professional communicator—you can break down technical terms for customers to easily understand.
• Dedicated to going above-and-beyond to make customers (and your teammates) happy.
• An energetic, positive team player who's able to adapt in a fast-paced, ever-changing work environment.
• Extremely detail-oriented and capable of juggling a wide range of responsibilities.
• Open-minded—you’re constantly learning and challenging what you know.
• Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

Responsibilities

• Work directly with customers to help meet all of their eyewear needs.
• Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy.
• Check that our finished eyewear meets our optical standards, as well as customer requirements and requests.
• Use your expertise to explain prescription terminology and product offerings to customers.
• Work with your team to make sure all customers receive exceptional service.
• Help customers choose the best frames and lenses based on their prescription needs, face fit, personal style, and lifestyle.
• Collaborate with your team to form best practices for sales and customer service that can be implemented throughout the organization.
• Represent our brand to help educate others and get them excited about our values and mission.

Skills

Licensed Optician

ABO-certified

Eyewear Passion

Clear Communicator

Team Player

Detail-oriented

Adaptable

Open-minded

LEIE-exemption

Job description

Warby Parker is seeking skilled Opticians to join our in-house optical team, helping people see with confidence. You will become an expert in our glasses, take measurements, adjust frames, and ensure our eyewear meets exacting standards while delivering outstanding customer service.

If you’re licensed or ABO-certified, personable, and detail-oriented, you’ll thrive in a fast-paced environment and grow with our supportive team committed to vision care accessibility.