Licensed Optician: Precision Eyewear & Customer Service Pro

Pearle Vision; Puyallup (WA); On-site; USD 31,684 - 50,971; Full time

Job summary

Pearle Vision in the United States is seeking a Licensed Optician to deliver the brand value and provide legendary customer service while crafting high quality eyewear that exceeds customer expectations.

You will welcome customers, take precise measurements, and use technology to ensure accurate eyewear fit while maintaining store appearance and following policies. Join a team focused on growth and patient care.

Qualifications

• High School graduate or equivalent
• State Licensure
• Optical dispensing experience
• Strong customer service skills: communicator, listener & team builder
• Knowledge of current store merchandise
• Strong basic math skills
• Awareness of current fashion trends
• Selling skills – ability to use an iPAD/tablet
• Familiarity with POS, computers & calculators
• Embrace new technology & change

Responsibilities

• Welcomes all customers, sets expectations with customers
• Custom fit glasses & precisely place prescription in lenses
• Acts as a leader in optical acumen
• Take & record measurements, accurately adjust/fit eyewear with attention to detail
• Assists team with complex product needs & prescriptions
• Accurate & thorough use of technology despite time pressure & customer volume
• Proactive, explores root cause of issues and ensures customer satisfaction
• Ability to multi-task, prioritize & manage time with competing priorities
• Strive to achieve exceptional results on Brand KPIs & competencies
• Maintain store appearance, keep store clean, attractive & organized
• Inform management of safety opportunities; demonstrates safe work practices
• Resourceful, self-motivated with a desire for continual learning, improvement & results
• Adhere to company policies & procedure, including discounts, promotions & inventory management

Skills

Customer service

Communication

Cash/POS proficiency

Retail knowledge

Education

High School diploma or equivalent

State Licensure

Tools

iPad/tablet selling

POS systems

Calculators

Job description

Pearle Vision in the United States is seeking a Licensed Optician to deliver the brand value and provide legendary customer service while crafting high quality eyewear that exceeds customer expectations.

You will welcome customers, take precise measurements, and use technology to ensure accurate eyewear fit while maintaining store appearance and following policies. Join a team focused on growth and patient care.