Licensed Optician - Precision Eyewear & Customer Care

EssilorLuxottica; Puyallup (WA); On-site; USD 33,062 - 50,971; Full time

Benefits offered by this job

Employee discounts

Job summary

Pearle Vision, part of EssilorLuxottica, is seeking an Optical Assistant in-store. You will welcome customers, perform precise fittings, take measurements and ensure eyewear meets standards.

Applicants should have optical dispensing experience, strong customer service and familiarity with POS systems. High school diploma and state licensure are required. The role offers a competitive hourly pay and benefits including health care and employee discounts.

Qualifications

• High School graduate or equivalent required.
• State licensure required.
• Optical dispensing experience preferred.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills and ability to use and carry an iPad/tablet.
• Familiarity with POS, computers and calculators.
• Embrace new technology and change.

Responsibilities

• Welcome all customers, set expectations with customers.
• Custom fit glasses and precisely place prescription in lenses.
• Act as a leader in optical acumen.
• Take and record measurements; accurately adjust/fit eyewear with attention to detail; ensure finished eyewear meets standards and customer needs.
• Assist team with complex product needs and prescriptions.
• Accurate and thorough use of technology despite time pressure and customer volume; exceptional product knowledge; use of appropriate tools.
• Proactive, explores root cause of issues, forward thinking; ensures customers are satisfied and expectations are exceeded; solution driven.
• Ability to multi-task, prioritize and manage time with competing priorities.
• Strive to achieve exceptional results on Brand KPIs and competencies.
• Take pride in store appearance; help keep store clean, attractive and organized.
• Inform management of safety opportunities; demonstrates safe work practices.
• Resourceful, self-motivated with a desire for continual learning, improvement and results.
• Adhere to company policies and procedures, including discounts, promotions and inventory management.

Skills

Customer service

Communication

Teamwork

Sales

Technology proficiency

Merchandise knowledge

Education

High School diploma or equivalent

State licensure

Tools

POS systems

iPad/tablet operations

Job description

Pearle Vision, part of EssilorLuxottica, is seeking an Optical Assistant in-store. You will welcome customers, perform precise fittings, take measurements and ensure eyewear meets standards.

Applicants should have optical dispensing experience, strong customer service and familiarity with POS systems. High school diploma and state licensure are required. The role offers a competitive hourly pay and benefits including health care and employee discounts.