Licensed Optician — Frame & Lens Specialist

Visionworks of America; Village of Massapequa Park (NY); On-site; USD 37,000 - 56,000; Full time

Job summary

Visionworks of America is seeking an Optical Associate to assist customers with frame and lens selection, interpret prescriptions, and provide expert information on services. The role emphasizes accurate dispensing and strong customer service in a retail optical environment.

Responsibilities include using SERVE sales processes, collaborating with labs and optometrists, and ensuring compliance with privacy and safety protocols. High school diploma and state licensure required.

Qualifications

• Must hold and maintain state licensure for ophthalmic dispensing.
• Ability to explain optical products and prescription interpretation.
• Experience with frame and lens selection and customer service.

Responsibilities

• Assist customers with frame and lens selection per SERVE process.
• Communicate with Lab and Optometrist to ensure prescription accuracy.
• Provide accurate product information on frames, lenses and services.
• Ensure social-distancing and hygiene protocols are followed.
• Maintain dispensing area and verify customer pricing.

Skills

Optical dispensing

Customer service

Sales experience

HIPAA compliance

Education

High School Diploma

Tools

Lensometer

Job description

Visionworks of America is seeking an Optical Associate to assist customers with frame and lens selection, interpret prescriptions, and provide expert information on services. The role emphasizes accurate dispensing and strong customer service in a retail optical environment.

Responsibilities include using SERVE sales processes, collaborating with labs and optometrists, and ensuring compliance with privacy and safety protocols. High school diploma and state licensure required.