Licensed Optician – Frame & Lens Expert

Visionworks of America, Inc.; New York (NY); In loco; USD 34.000 - 51.000; Tempo pieno

Descrizione del lavoro

Visionworks of America, Inc. is seeking an Optical Assistant to assist customers with frame and lens selection, fit and dispense frames, and interpret prescriptions to guide product choices.

The role requires active state licensing for ophthalmic dispensing and strong customer service in a fast-paced retail setting. You will work at multiple store locations, ensure accurate pricing, uphold privacy and HIPAA policies, and support safety protocols while helping customers find the best eyewear

Competenze

• Must have and maintain applicable state licensure for ophthalmic dispensing.
• Knowledge of optical products, services, and interpretation of prescriptions.

Mansioni

• Assist customers with frame and lens selection.
• Adhere to social distancing and hygiene practices.
• Provide product information on frames, lenses and services.
• Explain insurance benefits and any charges not covered by third-party plans.
• Utilize the SERVE sales process to identify needs and recommend lenses.
• Interpret prescriptions and coordinate with Lab and Optometrist for accuracy.
• Sell, fit and dispense frames and accessories with accurate measurements.
• Maintain a clean and orderly dispensing area.

Conoscenze

Frame selection

Dispensing

Customer service

Prescription interpretation

Formazione

High School Diploma or Equivalent

Descrizione del lavoro

Visionworks of America, Inc. is seeking an Optical Assistant to assist customers with frame and lens selection, fit and dispense frames, and interpret prescriptions to guide product choices.

The role requires active state licensing for ophthalmic dispensing and strong customer service in a fast-paced retail setting. You will work at multiple store locations, ensure accurate pricing, uphold privacy and HIPAA policies, and support safety protocols while helping customers find the best eyewear