Licensed Optician – Frame & Lens Expert

Visionworks of America; Braintree (MA); On-site; USD 37,195,200 - 55,792,800; Full time

Job summary

Visionworks is hiring for a full-time optical sales and dispensing role in Massachusetts. You will assist customers with frame and lens selection, interpret prescriptions, and advise on products and services.

You must adhere to privacy rules (HIPAA) and maintain a clean, organized dispensing area. You will communicate insurance details, apply the SERVE sales process, and collaborate with labs and doctors to ensure accurate prescriptions and customer satisfaction.

Qualifications

• Must be able to interpret prescriptions to assist with frame and lens selections.
• Ability to explain optical products, lens options, and services to customers.
• Maintain HIPAA privacy and security of customer information.
• Knowledge of third-party insurance benefits and out-of-pocket charges.

Responsibilities

• Assist customers in frame and lens selection while maintaining social distancing.
• Ensure compliance with cleaning protocols and hygiene practices.
• Provide accurate product information and lens options to customers.
• Inform customers about insurance coverage and any charges not covered by insurance.
• Utilize SERVE sales process to identify needs and recommend lenses.

Skills

Customer service

Frame selection

Ophthalmic dispensing

Communication

Education

High School Diploma

Job description

Visionworks is hiring for a full-time optical sales and dispensing role in Massachusetts. You will assist customers with frame and lens selection, interpret prescriptions, and advise on products and services.

You must adhere to privacy rules (HIPAA) and maintain a clean, organized dispensing area. You will communicate insurance details, apply the SERVE sales process, and collaborate with labs and doctors to ensure accurate prescriptions and customer satisfaction.