Licensed Optician: Frame & Lens Specialist

VisionWorks; Hyannis (MA); On-site; USD 37,000 - 55,000; Full time

Job summary

Visionworks in Hyannis, MA is seeking a customer-focused eyewear specialist to assist customers with frame and lens selection, and to dispense frames. You will interpret prescriptions and coordinate with the lab and optometrist to ensure accuracy, while promoting products and services and maintaining HIPAA compliance.

The role requires state licensure for ophthalmic dispensing and a high school diploma, with union-level compensation and a pay range of $27–$40.50 per hour.

Qualifications

• High School Diploma or Equivalent required.
• Must maintain applicable state licensure for ophthalmic dispensing.
• Ability to interpret prescriptions and communicate lens/frame options.

Responsibilities

• Assist customers with frame and lens selection.
• Explain optical products and services to customers.
• Provide accurate information on insurance benefits and charges.
• Utilize SERVE sales process to identify customer needs and recommend lenses.
• Interpret prescriptions and coordinate with lab/optometrist for accuracy.
• Measure, fit, and dispense eyewear; ensure proper pricing and adjustments.
• Maintain clean dispensing area and adhere to HIPAA.

Skills

Customer service

Communication

HIPAA compliance

Sales process (SERVE)

Detail oriented

Education

High School Diploma or Equivalent

Ophthalmic dispensing license (state licensure)

Job description

Visionworks in Hyannis, MA is seeking a customer-focused eyewear specialist to assist customers with frame and lens selection, and to dispense frames. You will interpret prescriptions and coordinate with the lab and optometrist to ensure accuracy, while promoting products and services and maintaining HIPAA compliance.

The role requires state licensure for ophthalmic dispensing and a high school diploma, with union-level compensation and a pay range of $27–$40.50 per hour.