Licensed Optician — Expert Eyewear Fitting & Service

Warby Parker; Richmond (VA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

401(k) retirement plan

Paid time off

Job summary

Warby Parker is seeking skilled Opticians to join our in-house optical team and help people see with confidence. You will become an expert in our brand and glasses, assisting longtime customers and newcomers alike with exceptional service.

You’ll record measurements, fit eyewear, and explain prescription terminology while collaborating with a motivated team. This role emphasizes accuracy, customer care, and brand education.

Qualifications

• Licensed dispensing optician in licensed states or ABO-certified in non-licensing states.
• Passionate about eyewear and retail industries.
• Clear, effective communicator who can simplify technical terms for customers.
• Extremely detail-oriented with ability to juggle many responsibilities.
• Energetic, positive team player in a fast-paced environment.
• Open-minded and eager to learn and grow with the company.
• Not listed on the Office of Inspector General LEIE list.

Responsibilities

• Engage directly with customers to assess eyewear needs and provide service.
• Take and record measurements, adjust and fit eyewear with accuracy.
• Ensure finished eyewear meets optical standards and customer requirements.
• Explain prescription terminology and product offerings to customers.
• Collaborate with team to deliver exceptional service and sales.

Skills

Dispensing optician license/ ABO-cert

Eye-wear industry passion

Clear communication

Attention to detail

Team player

Open-minded learner

Not on LEIE list

Job description

Warby Parker is seeking skilled Opticians to join our in-house optical team and help people see with confidence. You will become an expert in our brand and glasses, assisting longtime customers and newcomers alike with exceptional service.

You’ll record measurements, fit eyewear, and explain prescription terminology while collaborating with a motivated team. This role emphasizes accuracy, customer care, and brand education.