Licensed Optician — Elevate Eyewear & Service

Warby Parker; Bedford (NH); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid time off

401(k) retirement plan

Parental leave

Employee eyewear

Employee Stock Purchase Plan

EAP

Benefits for full-time employees

Job summary

Warby Parker is seeking skilled Opticians to join our growing team of in-house optical all-stars and help people see. In this role, you'll become an expert in our brand and our glasses, take and record measurements, adjust eyewear with flawless accuracy, and ensure our eyewear meets optical standards and customer requests.

Our ideal candidate is a licensed dispensing optician (or ABO-certified in non-licensing states), passionate about eyewear, a strong communicator, and a proactive team player

Qualifications

• A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states).
• Passionate about the eyewear and retail industries.
• A clear, effective, and professional communicator—you can break down technical terms for customers to easily understand.
• Dedicated to going above-and-beyond to make customers (and your teammates!) happy.
• An energetic, positive team player in a fast-paced work environment.
• Extremely detail-oriented and capable of juggling a wide range of responsibilities.
• Open-minded—you’re constantly learning and challenging what you know.
• Someone who takes your work very seriously, but not yourself.
• Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE).

Responsibilities

• Work directly with customers to help meet all of their eyewear needs
• Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy
• Check that our finished eyewear meets our optical standards, as well as customer requirements and requests
• Use your expertise to explain prescription terminology and product offerings to customers
• Work with your team to make sure all customers receive exceptional service
• Help customers choose the best frames and lenses based on their prescription needs, face fit, personal style, and lifestyle
• Collaborate with your team to form best practices for sales and customer service that can be implemented throughout the organization
• Represent our brand to help educate others and get them excited about our values and mission

Education

ABO-certified optician or state license

Tools

Customer service

Communication skills

Detail oriented

Job description

Warby Parker is seeking skilled Opticians to join our growing team of in-house optical all-stars and help people see. In this role, you'll become an expert in our brand and our glasses, take and record measurements, adjust eyewear with flawless accuracy, and ensure our eyewear meets optical standards and customer requests.

Our ideal candidate is a licensed dispensing optician (or ABO-certified in non-licensing states), passionate about eyewear, a strong communicator, and a proactive team player