Licensed Optician: Elevate Eyewear & Customer Experience

Warby Parker; West Palm Beach (FL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Retirement plan (401(k))

Free eyewear

Paid holidays

Parental leave

Employee stock purchase plan

EAP

Job summary

Warby Parker in West Palm Beach is seeking a licensed dispensing optician to join our in-house optical team. You will take measurements, fit eyewear, and ensure every pair meets our optical standards while delivering exceptional customer service.

You are ABO-certified or hold a valid dispensing optician license, customer-focused, and able to explain prescription terminology clearly. This full-time role offers a comprehensive benefits package and a supportive team environment.

Qualifications

• Must hold a valid dispensing optician license (or ABO certification where applicable).
• Passionate about eyewear and retail with strong customer service focus.
• Clear, effective communicator who can explain technical terminology to customers.
• Detail-oriented with ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Work directly with customers to meet eyewear needs.
• Take and record measurements, fit eyewear, and ensure accuracy.
• Check eyewear to meet optical standards and customer requests.
• Explain prescription terminology and product offerings to customers.
• Collaborate with team to deliver exceptional service.
• Help customers choose frames and lenses based on prescription, face fit, and lifestyle.
• Contribute to best practices for sales and customer service across the organization.
• Represent Warby Parker and educate customers about our values and mission.

Skills

Licensed dispensing optician

ABO-certified optician

Education

Optician license

Job description

Warby Parker in West Palm Beach is seeking a licensed dispensing optician to join our in-house optical team. You will take measurements, fit eyewear, and ensure every pair meets our optical standards while delivering exceptional customer service.

You are ABO-certified or hold a valid dispensing optician license, customer-focused, and able to explain prescription terminology clearly. This full-time role offers a comprehensive benefits package and a supportive team environment.