Licensed Optician — Elevate Eyewear & Service

Warby Parker; Natick (MA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

Retirement savings plan (401(k))

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker is seeking skilled Opticians to join our in-house optical team in a fast-paced environment. You'll assist customers, take measurements, fit eyewear, and ensure products meet brand standards with accuracy and friendly service.

You are a licensed dispensing optician (or ABO-certified in non-licensing states), passionate about eyewear, and able to explain prescriptions clearly. Join us to grow your skills and contribute to a customer-focused, team-driven culture.

Qualifications

• A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states)
• Passionate about the eyewear and retail industries
• A clear, effective, and professional communicator—you can break down technical terms for customers to easily understand
• Dedicated to going above-and-beyond to make customers (and your teammates) happy
• An energetic, positive team player who's able to adapt in a fast-paced, ever-changing work environment
• Extremely detail-oriented and capable of juggling a wide range of responsibilities
• Open-minded—you're constantly learning and challenging what you know
• Someone who takes your work very seriously, but not yourself
• Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

Responsibilities

• Work directly with customers to help meet all of their eyewear needs
• Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy
• Check that our finished eyewear meets our optical standards, as well as customer requirements and requests
• Use your expertise to explain prescription terminology and product offerings to customers
• Work with your team to make sure all customers receive exceptional service
• Help customers choose the best frames and lenses based on their prescription needs, face fit, personal style, and lifestyle
• Collaborate with your team to form best practices for sales and customer service that can be implemented throughout the organization
• Represent our brand to help educate others and get them excited about our values and mission

Skills

Licensed Dispensing Optician

ABO-certified (in non-licensing states

Job description

Warby Parker is seeking skilled Opticians to join our in-house optical team in a fast-paced environment. You'll assist customers, take measurements, fit eyewear, and ensure products meet brand standards with accuracy and friendly service.

You are a licensed dispensing optician (or ABO-certified in non-licensing states), passionate about eyewear, and able to explain prescriptions clearly. Join us to grow your skills and contribute to a customer-focused, team-driven culture.