Licensed Optician — Elevate Eyewear & Customer Experience

Warby Parker; Burlington (MA); On-site; USD 30,307 - 38,572; Full time

Benefits offered by this job

Health, vision, and dental insurance

Paid Holidays

401(k) plan

Employee Stock Purchase Plan

Job summary

Warby Parker in Burlington, MA is seeking a licensed optician to join our on-site team and provide expert eyewear fitting and customer service. You will take measurements, adjust frames, and ensure products meet our standards while explaining prescription details to customers.

Ideal candidates are licensed or ABO-certified, with strong communication and a passion for eyewear and retail, and a collaborative, detail-oriented mindset in a fast-paced environment.

Qualifications

• Licensed dispensing optician or ABO-certified optician
• Passionate about eyewear and retail
• Clear, effective communicator who explains terms to customers
• Detail-oriented with ability to handle multiple tasks

Responsibilities

• Assist customers to meet eyewear needs
• Take and record measurements and fit eyewear
• Ensure finished eyewear meets optical standards
• Explain prescription terms and product options
• Collaborate to implement sales and service best practices
• Help customers choose frames and lenses
• Represent brand and mission to customers

Skills

Effective communicator

Detail oriented

Team player

Adaptable

Customer service

Learning mindset

Education

Licensed dispensing optician

ABO certification

Job description

Warby Parker in Burlington, MA is seeking a licensed optician to join our on-site team and provide expert eyewear fitting and customer service. You will take measurements, adjust frames, and ensure products meet our standards while explaining prescription details to customers.

Ideal candidates are licensed or ABO-certified, with strong communication and a passion for eyewear and retail, and a collaborative, detail-oriented mindset in a fast-paced environment.