Licensed Optician: Elevate Eyewear & Service

Warby Parker; New York (NY); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Paid sick leave

Paid Holidays

Vacation days per year

401(k) retirement plan

Parental leave

Short-term disability

Free eyewear

Job summary

Warby Parker is seeking skilled Opticians to join our in-house optical team. You will assist customers with eyewear needs, take measurements, and ensure precise fitting, while explaining prescription terms and product options. Collaboration with teammates and upholding our brand values is essential.

We value licensed dispensing opticians or ABO-certified opticians, with a passion for eyewear and customer service. Growth opportunities and comprehensive benefits accompany this role.

Qualifications

• Licensed dispensing optician in states that require a license or ABO-certified optician in non-licensing states.
• Passionate about eyewear and retail industries.
• Clear, effective communicator who can break down technical terms for customers.
• Dedicated to going above-and-beyond to make customers and teammates happy.

Responsibilities

• Work directly with customers to help meet all eyewear needs.
• Take and record measurements, adjust and fit eyewear with flawless accuracy.
• Check that finished eyewear meets optical standards and customer requirements.
• Explain prescription terminology and product offerings to customers.
• Collaborate with team to ensure exceptional service.
• Help customers choose frames and lenses based on prescription, face fit, style, and lifestyle.
• Work with team to establish best practices for sales and customer service across the organization.
• Represent the Warby Parker brand to educate others about our values and mission.

Skills

Customer service

Communication

Team player

Detail-oriented

Education

Licensed dispensing optician

ABO-certified optician

Job description

Warby Parker is seeking skilled Opticians to join our in-house optical team. You will assist customers with eyewear needs, take measurements, and ensure precise fitting, while explaining prescription terms and product options. Collaboration with teammates and upholding our brand values is essential.

We value licensed dispensing opticians or ABO-certified opticians, with a passion for eyewear and customer service. Growth opportunities and comprehensive benefits accompany this role.