Licensed Optical Supervisor - Lead Eyewear Team

Warby Parker in; Saint Petersburg (FL); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Retirement savings plan (401(k))

Paid Holidays

Vacation days per year

Employee Stock Purchase Plan

Parental leave

Short-term disability

Free eyewear

Job summary

Warby Parker is seeking a Licensed Optical Supervisor to join our Edge District team. You will supervise, mentor, and lead a group of opticians and retail staff, ensuring top-tier customer experiences and adherence to optical standards.

You will balance hands-on optical duties with leadership responsibilities, guiding the team to meet customer needs, manage measurements, fittings, and product explanations while maintaining store operations and a positive workplace culture.

Qualifications

• Licensed dispensing optician (or ABO-certified in non-licensing states) with 2+ years of supervisory experience.
• Passionate about eyewear and retail industries.
• Excellent communication and customer service skills.

Responsibilities

• Directly assist customers to meet eyewear needs.
• Take and record measurements, adjust and fit eyewear with accuracy.
• Explain prescription terminology and product offerings to customers.
• Set store up for daily success by following operational procedures and supporting store vision.
• Lead and mentor Optical team, including apprentices, and foster positive culture.
• Maintain store systems, inventory databases, and general operations.

Skills

Licensed optician license

Leadership experience

Customer service excellence

Clear communication

Education

ABO certification

Job description

Warby Parker is seeking a Licensed Optical Supervisor to join our Edge District team. You will supervise, mentor, and lead a group of opticians and retail staff, ensuring top-tier customer experiences and adherence to optical standards.

You will balance hands-on optical duties with leadership responsibilities, guiding the team to meet customer needs, manage measurements, fittings, and product explanations while maintaining store operations and a positive workplace culture.