Licensed Optical Supervisor: Lead Eyewear & Team

Warby Parker; New Haven (CT); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Employee eyewear discounts

Bonus opportunity

Job summary

Warby Parker in New Haven, CT is seeking an Optical Supervisor to lead our in-house optical team and create exceptional customer experiences. You will perform fittings, measurements, and ensure eyewear quality while guiding the Optical team and Apprentice Program participants.

The ideal candidate has a licensed dispensing optician credential with 2+ years of supervisory experience, strong communication skills, and a passion for eyewear retail in a fast-paced environment.

Qualifications

• Licensed dispensing optician in required states.
• ABO certification preferred.
• Minimum 2 years in a supervisory role in optical retail.
• Strong customer service and product knowledge.

Responsibilities

• Assist customers with eyewear selections and measurements.
• Record measurements and ensure accurate fittings.
• Inspect finished eyewear for quality and alignment with prescriptions.
• Explain prescription terminology and product options to customers.
• Lead and mentor Optical team and store operations.

Skills

Licensed dispensing optician

ABO-certified optician

Supervisory experience

Eyewear product expertise

Job description

Warby Parker in New Haven, CT is seeking an Optical Supervisor to lead our in-house optical team and create exceptional customer experiences. You will perform fittings, measurements, and ensure eyewear quality while guiding the Optical team and Apprentice Program participants.

The ideal candidate has a licensed dispensing optician credential with 2+ years of supervisory experience, strong communication skills, and a passion for eyewear retail in a fast-paced environment.