Licensed Optical Lead & Customer Experience Coach

Warby Parker; Hendersonville (TN); In loco; USD 30.000 - 39.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Vision insurance

Dental insurance

401(k)

Paid holidays

Paid vacation

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Free eyewear

Descrizione del lavoro

Warby Parker is seeking an Optical Supervisor to join our in-house optical team in Hendersonville, TN. You will use optical expertise, friendly service, and product knowledge to create exceptional customer experiences, while supporting store operations as a keyholder.

You’ll lead the Optical team, mentor staff, ensure eyewear meets standards, take measurements, and help customers understand prescriptions. Licensing or ABO certification with 2+ years experience preferred; you’ll thrive in a

Competenze

• Licensed dispensing optician in applicable state (or ABO-certified).
• At least 2 years of optical experience, including supervision.
• Strong communication and product knowledge to explain terms.

Mansioni

• Assist customers with eyewear needs and measurements.
• Ensure eyewear meets optical standards and customer specs.
• Lead and mentor Optical team; manage store operations and inventory.
• Open/close responsibilities as a keyholder.

Conoscenze

Dispensing optician license

Leadership experience

Customer service

Communication skills

Formazione

Licensed dispensing optician or ABO-certified

Descrizione del lavoro

Warby Parker is seeking an Optical Supervisor to join our in-house optical team in Hendersonville, TN. You will use optical expertise, friendly service, and product knowledge to create exceptional customer experiences, while supporting store operations as a keyholder.

You’ll lead the Optical team, mentor staff, ensure eyewear meets standards, take measurements, and help customers understand prescriptions. Licensing or ABO certification with 2+ years experience preferred; you’ll thrive in a