Licensed Optical Assistant Manager | Lead Patient Care

Visionworks of America; Orlando (FL); On-site; USD 39,000 - 47,000; Full time

Job summary

Visionworks of America in Orlando is seeking a qualified Licensed Optical Supervisor/Assistant Manager to lead the store in the General Manager's absence, set the tone for patient care, and drive daily operations. This role emphasizes floor leadership, accountability, coaching, and ensuring a simple, human, and bold patient and customer journey while meeting sales and service goals.

You will supervise exam lane and sales floor, coordinate appointments, eyewear services, and mentor the team to

Responsibilities

• Promote profitability and hit sales targets daily, weekly, and monthly.
• Model and engage in the Patient/Customer journey, supervise exam lane and sales floor.
• Assist GM in coordinating doctor appointments, eyewear services, and ensuring patient needs are met.
• Coach, motivate, and support associates to deliver excellent patient experiences.
• Use sound judgment to resolve obstacles in the patient journey in partnership with the General Manager.

Job description

Visionworks of America in Orlando is seeking a qualified Licensed Optical Supervisor/Assistant Manager to lead the store in the General Manager's absence, set the tone for patient care, and drive daily operations. This role emphasizes floor leadership, accountability, coaching, and ensuring a simple, human, and bold patient and customer journey while meeting sales and service goals.

You will supervise exam lane and sales floor, coordinate appointments, eyewear services, and mentor the team to